About the Role
Tachyus delivers the leading prescriptive analytics platform to oil and gas
producers. Our customers include many of the largest companies and state-owned
entities on the planet with whom we have complex high-value relationships.
We are looking for a Customer Success Engineer to ensure that our Latin America
customers are delighted working with Tachyus.
The right hire will present crucial petro-technical information, train customer
petroleum engineers how to use Tachyus software, and onboard new projects for
clients. We are looking for someone who will represent Tachyus with customers in
local geography (Neuquén – Argentina) and is also open to traveling to multiple
neighboring region.
Tachyus Customer Success Engineers work with our Customer Success
Managers, IT experts and researchers to maximize the happiness of existing
customers, ensure renewals, and achieve successful upsells.
Requirements
Bachelor’s degree in Petroleum Engineering / Geology with reservoir engineering experience.
Excellent written and oral proficiency in Spanish and English
At least 3 years’ experience working in petroleum engineering positions
Exceptional presentation, communication, and interpersonal skills
Be willing to continue learning and provide specialist training - Aptitude for understanding technology and explaining it clearly and appropriately to clients
Cultural awareness and sensitivity to work in a truly international environment
Proficient in Excel
Knowledge of ESG and programming languages (SQL, Python) is a plus.
Demonstrated skills with data analysis is a plus.
About Us
Founded in 2014, Tachyus is a leader in operational optimization for the oil and gas industry. Aqueon, our waterflood modeling and optimization platform, powered by our proprietary engine Data Physics, has increased production and reduced costs and GHG emissions for operators worldwide. We also recently extended Aqueon for CO2 EOR optimization and is already being used by major operators in the US.
In early 2022, Tachyus entered the ESG space with Aurion, a fully integrated software platform that helps GHG intensive industries like oil and gas estimate, forecast, optimize and report GHG emissions and intensity. Since then, we have rapidly established ourselves as a leader in this space with over 20 clients in the US, Middle East and Latin America.